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08:00 · Monday morning

A good dayat the shop.

Denvora keeps your customers, orders, parcels and messages in one place, so the day runs in order.

  • 08:04 · Orders

    3 new orders overnight 2 to pack, 1 waiting for stock

  • 08:12 · Inbox

    Maya R. asked when her parcel leaves

The day, hour by hour

From the first order to the last reply.

Scroll through an ordinary Monday. Every scene is a part of the software, and the light moves with you.

Interface preview · sample data

08:40

Order board

The night’s orders are already sorted.

New orders land on the board with their customer attached. You see what has to leave today, and who takes it.

Orders · Monday

New2

  • 2041 · Maya R.
    2 items · $64.00
  • 2044 · Priya N.
    1 item · $36.00

To pack1

  • 2042 · Jon A.
    4 items · $120.00

Shipped1

  • 2039 · Sam O.
    1 item · $48.00

Delivered1

  • 2038 · Lena F.
    3 items · $84.00

09:50

Shipments

Packed, labelled, on its way.

Add the carrier and the tracking number once. The order becomes a shipment and shows where the parcel is from then on.

Shipment

Order 2041 · Maya R.

TRK 4821 7730 19

  1. 09:14Label printed
  2. 09:52Handed to the carrier
  3. NowIn transit
  4. ThuExpected delivery

11:10

Inbox · Conversation

Maya Rivera

Waiting 4 min

Hi! Do you know when my order leaves? I need it by Friday.

Order 2041 · Shipped In transit

Reply · Sam

Customer

M

Maya Rivera

Louisville · customer since March

Orders
6
Last parcel
In transit
Note
Prefers pickup

Shared inbox · Customer record

Maya asks where her parcel is. You already know.

Her message arrives in the team inbox, next to her order and its tracking. Whoever answers sees the whole story.

13:40

Flagged · Shipment

Order 2033 · Jon A.

No scan for 3 days. Last seen at the regional depot.

Team note · Sam · 13:42

Called the carrier, they are looking into it. I wrote to Jon so he hears it from us first.

Alerts · Team notes

A parcel has not moved in three days.

Denvora flags it before the customer has to ask. Leave a note for the team, write to the customer, carry on.

Reminder · Rule

Parcel waiting at pickup

When
Not collected after 2 days
Send
“Your parcel is waiting for you”
Stop if
The customer replies
  • Sent to Priya N. · 15:20
  • Sent to Lena F. · 15:20

15:20

Reminders

The follow-ups go out on their own.

A reminder is sent when its condition is met: a parcel waiting at a pickup point, a week since delivery. You write the words once.

Payments, with Stripe

And when it is time to get paid, it is one button.

Create a payment link from the order. Your customer pays on a Denvora page that names your shop. Denvora collects the sale, handles refunds and disputes, and pays you out on the schedule in your merchant agreement.

How payments work

16:30

Order

Order 2046 · Lena F.

3 items · $84.00

Paid

Create payment link

Payment page

Denvora

$84.00

Sold by Denvora on behalf of Sample Shop

Card fields provided by Stripe

I accept Denvora’s terms of sale

Statement: DENVORA* SAMPLE SHOP

17:00 · Everything in one sentence

Denvora gives your shop a , an , , a , , and a . And when you want it, .

What it means · 1 / 8

customer record

One page per customer: contact details, every order, every parcel, every message and the notes your team left.

customer record
One page per customer: contact details, every order, every parcel, every message and the notes your team left.
order board
Every order in one status at a time, with an owner. You rename the statuses and add your own.
shipment tracking
Carrier and tracking number on the order. The parcel’s last scan shows on the order and on the customer record.
shared inbox
Customer messages in one place for the whole team, attached to the right customer and the right order.
reminders
Messages that go out when a condition is met. You write them, choose the delay and can pause them at any time.
team notes
Internal comments on a customer or an order. Your customers never see them.
dashboard
What came in today, what is late, what is waiting for an answer. Counted from your own orders, nothing else.
payment links with Stripe
A link created from the order. Denvora sells on your behalf, Stripe processes the payment, and the order turns to paid.

17:20 · Who it is for

Every shop has one question it asks all day.

  • Independent online shops

    “What has to leave today?”

    The order board, oldest first.

  • Brands that sell direct

    “Who is still waiting for an answer?”

    The shared inbox, by waiting time.

  • Makers and studios

    “Did it arrive?”

    Shipments, with the carrier’s last scan.

  • Subscription boxes

    “Who is due this week?”

    Reminders, by date.

  • Small support teams

    “What did we tell her last time?”

    The customer record.

17:40 · Getting started

Three steps, in this order.

  1. 1

    Bring in your customers and orders

    Upload two CSV files from your store. You check a preview before anything is saved.

  2. 2

    Set up your day

    Name your order statuses, invite your team, write your saved replies and your reminders.

  3. 3

    Optional

    Get verified, if you want to be paid here

    Only when you decide to collect payments through Denvora. We check your shop and you sign the merchant agreement. Until then, you mark orders as paid by hand.

18:00 · Closing time

What Denvora takes on when it collects a sale.

  • It is the seller.

    Denvora sells on your behalf, as seller of record for each order it collects.

  • It bills the buyer.

    Denvora issues the receipt and collects the applicable sales tax.

  • It carries the disputes.

    Refunds and payment disputes are handled by Denvora, with the evidence you provide.

  • It pays you out.

    On the schedule in your merchant agreement, after a security hold on recent sales.

Read how payments work

After hours · The plain facts

What you can check before you sign up.

Works next to
The store you already have. It imports any CSV export; paid plans connect to stores built on Shopify, WooCommerce or PrestaShop.
Import
CSV, UTF-8, comma or semicolon separated, with a preview before saving.
Export
Customers, orders and messages, at any time, on every plan.
Runs in
A current web browser. Nothing to install.
Seller of record
Denvora, on behalf of the merchant, for orders collected through Denvora.
Payments
Optional. Processed by Stripe; Denvora never sees card data.
Contract
No minimum term. Cancel at the end of any month.
Support
By email, answered within one business day.

Lights off

Close the shop on time.

Show us how your day runs. We will show you where Denvora fits, and tell you plainly if it does not.